Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 15358 reviews, averaging 4.96 Stars:
Lebanon, IN
Indianapolis, IN
First of all, it was a pleasure communicating with the individual who answered my call and arranged for my service. She was prompt in answering my afternoon call and scheduled my service for the very next morning. She explained cost, what to expect and answered my questions thoroughly. My technician was Teddy and he was superior. Very friendly, polite, and very knowledgeable and a great listener. He reviewed the reason for my request for service and listened to additional concerns I had come up with prior to his arrival. He thoroughly explained what his next steps would be, the order of steps he would be taking and why they were important. He explained that he would give me three options to consider and what each option would address and made it clear that the final choice would be mine without any pressure on his part. After he assessed my garage door, the opener and all the hardware, he gave me a detailed report, and went over a visual inspection with me pointing out every detail he was addressing so I would have a thorough understanding of his assessment to enable me to make the right choice of service to meet my current needs and possible future needs. An agreed plan of action was arrived at and all work was completed in a very timely manner. Once completed, he walked me through a visual inspection of his work, reviewed the invoice and warranties and was on his way. Teddy made adjustments to my garage door opener, replaced rod, springs, rollers, cable, reinforced bottom panel of garage door...I will recommend this company.
- Annette H
Fishers, IN
Orlando was great. Very kind, knowledgeable, and very customer service focus. Your company came highly recommended. Our household will be a Precision Garage Door household. Orlando in my opinion is a huge asset to Precision Garage Door!
- Greg Lane
Noblesville, IN
Teddy was great and explained everything very well.
- Tom Keller
Indianapolis, IN
Great service. Thanks for the help.
- Emergent Construction
Fishers, IN
Eric was fabulous! Quick and courteous Prices pretty reasonable
- Donnale Nance
Indianapolis, IN
Courteous and timely service and service tech was very friendly. The pricing for the actual unit seems too high to recommend. The adding of a energy surcharge and service call fees should be waved if you purchase the opener and have the unit installed. Should have been at least $150 cheaper.
- John Hooks
Product:
Indianapolis, IN
Great service. Quick response, well communicated inspection, and repair completed the same day. The technician, Drew, was super helpful through the whole process.
- Kevin McNally
Carmel, IN
Colin was on time and was very thorough evaluating my issue.
- Chris Collier
Lebanon, IN
Of all the technicians in various fields who have provided a service for me, Ben was the best. Ben was very personable and professional and did an excellent job. Extremely pleased customer, Mike
- Michael May
Avon, IN
My daughter used you and was pleased.
- Jane Arnett
Fishers, IN
Outstanding diagnosis and repair work.
- Bob Schantz
Indianapolis, IN
Arrived within 45 minutes of my call! Great service! Replaced broken spring. Have used this company in the past and was happy with the service and results. Will certainly call them again if I have a problem.
- Charlotte Lyle
Avon, IN
Collin did an amazing job. Very informative.
- Troy Burry
Brownsburg, IN
Great experience. Brandon was polite and explained everything. He listened to what my concern was and addressed it. I only needed a tune up but was concerned about the company who had installed it. He reassured me that the installation was fine and tuned it up so that it is running quieter. I would recommend this company to all.
- Linda Martin
Indianapolis, IN
Tony did an amazing job fixing our garage door issues. He explained things in great depth and gave us very help information to watch for so we don't have the same issues again. He was very informative and professional.
- Jeff Kingsbury
Indianapolis, IN
I was able to get a next day appoin tment. The gentleman was professional an explained to me exactly what he did.
- Michael Gray
Indianapolis, IN
Nick did a great job completing a routine service on my garage door and door opener. He also provided recommendations for future care and maintenance. I’m very pleased with Nick and the service he provided.
- Jan Pajakowski
Fishers, IN
Kauai did a great job explaining everything and replacing the spring.
- Matt Schafer
Plainfield, IN
Joel was very knowledgeable and proficient. I'm completely satisfied.
- Rick Farmer
Product:
Fishers, IN
I chose Precision because of the recommendations on my neighborhood Facebook page, and am glad I did. We had a technician, Ty, come out on a Sunday morning. I thought for sure our garage door was unfixable, but sure enough Ty had us back in business! Ty explained everything he would be doing and showed us what parts needed replaced. The price was also less than I anticipated spending on my garage door mishap. We will definitely be using Precision when we need to replace our door.
- Ashley Marino
Indianapolis, IN
I chose Precision because I had them come out about 20yrs ago and they did a great job on my garage door. I had them over today and again the service man was great just like the one 20yrs ago was he got the job done very fast and he explained everything I needed too know about my door and gave me prices on the work that might need to be done in the future. The man I had out today was one of the best service people I have ever had his name was Ben H. he was very good. I will be calling again if I need to and will tell people about Precision. One other thing I would like to thank you for is your fast service to take care of my problem.The lady that took care of my call was very good too.
- William Welker
Indianapolis, IN
I called Precision Garage Door Service and Brandon arrived within 3 hours. He diagnosed the problem and provided me with 2 options without any pressure. He fixed our door within an hour and now our door works just fine. Brandon was extremely professional, friendly, and knowledgeable. Precision Garage Door is very lucky to have such a represent and we are lucky to have this team to take of us.
- Don Royston
Carmel, IN
Great experience from the start. Communication was excellent from the schedulers and the technician. Made suggestions on what could be replaced / made better... but no pressure at all. Work was completed in a timely manner and garage was left in better condition than when he showed up. Kevin was the tech and did an outstanding job! Will recommend. Thanks
- Todd Smith
Westfield, IN
Our neighbor recommended Precision after he saw us trying to manually open the door. I called at 7:27pm (3 minutes before close), spoke to Scott who was able to schedule me for the next morning. Brandon showed up after calling. He went over my options after doing a full inspection on both doors. I was only able to do the major repairs on our double door, though he did let me know the spring on the single door was old and could possibly break (but $$ couldn't do). I would highly recommend Precision Doors to anyone!
- Pam Kainrath
Indianapolis, IN
Colen arrived on time He replaced my outdoor keypad. Upon further review of my garage door, he also replaced a damaged hinge. I appreciated his attention to detail. I am now relieved to have my garage door in good working order, for the winter.
- Jennifer Pierce
Fishers, IN
Best ever!!! Colin is amazing, customer service is great!!! Purchased garage door opener a couple months ago.
- Jamie Offutt
Indianapolis, IN
Andrew was outstanding, informative, knowledgeable, efficient, patient and professional. Very pleased with the service. Provided an array of options with different price points and good rationale for why/why not to proceed with each.
- Theresa Neff
Greenwood, IN
I have use Presicion Garage Door before and I like the service that they will do. I had problems with my phone app using the garage door opening and closing. So Joe came and took care of it and beyond. I asked for another clipped remote control and also he reprogram all that need to be done. So now I have clipped remotes, phone remote and in vehicles remote. All working great for now. Thanks so much for doing this.
- Donald Wall
Carmel, IN
Technician Kevin U. was very helpful and easy to work with. He was clear and professional about the diagnosis on my garage door's condition and issues that needed to be addressed. My door is operating much smoother and quieter now. I would recommend Precision Garage Door Service to anybody.
- Jon S.
I called for a fall/winter inspection/lube of my garage door and its opener. Brandon arrived timely, is very professional and pleasant. He was fully explanatory of actions taken, and fully checked into an inquiry I posed about (likely) a neighbor's garage door opener sometimes affecting my operator. Brandon is a gem! I purchased my insulated garage door from Precision 10/24 and couldn't be happier! It is beautiful, and has made such a positive difference on the inside temperature and weather protection of my garage. I have happily recommended Precision to family and friends - always very responsive, professional, and reliable!
- Linda Leopard