Precision Garage Door of Carmel

We had used another garage door service company for 16 years but this time decided to trust Precision. Tyler was our technician. After troubleshooting, he discovered a broken gear and showed it to us (replacement part no longer available). We would need a new opener. He presented us with 3 options, clearly describing the features and cost for each. Tyler was prompt to arrive, courteous, knowledgeable, and a good worker. In about an hour he took down the failed opener and installed a new Genie Belt Drive model we had selected. I would highly recommend Precision Door Services and Tyler in particular.

- Bob Russell

Excellent service provided by Precision and their technician Elliot S. The issue with our garage unit was diagnosed by Elliot and he then provided options for a fix. He was very thorough, efficient and amiable.

- Leo T.

Isaac was very attentive and very kind. His attention to detail was top notch and we appreciated his honesty

- Krista S

My 27-year-old garage door and opener needed some attention. I called Precision based on a neighbor's recommendation. The technician, Drew T, was outstanding! He was very professional, polite and knowledgeable. He listened carefully to what was going on, then showed me and thoroughly explained, what was causing the issues. He presented me with multiple options for replacing the opener and repairing the door. It was a big job, but Drew was great, and I am completely satisfied with the outcome. I highly recommend calling Precision and asking for Drew for your next garage door repair.

- Mary Madden

Technician helpful and informative. Kind too. Bravo!

- Kenny Birk

Called in late afternoon. Service agent Eric M. out by 9 am the next day. Great communication. Upfront evaluation and pricing. Repaired on the spot within 1.5 hours.

- Jim B

Mike did a great job to get us up and running quickly. Really appreciate the quick service. Would recommend Precision to anybody.

- Drew Clark

Kevin and Caleb (I believe) were absolutely fabulous. They were courteous and very understanding about the predicament a broken garage door leaves you in - with your car stuck inside. Kevin walked me through everything - why the door had broken and what my options were for fixing it. They had it fixed in just a couple hours.

- Vickie Bogner

Very responsive, booked on a Sunday evening was here first thing Monday morning. Isaac W. was awesome to work with and very knowledgeable, never tried to oversell me. Isaac is the BEST!

- Tim Maxey

Precision Garage Door was 5 star from the first call to the high five with Kalu as he was leaving the driveway! The team was kind, understanding, professional and provided excellent service. As the expert on site, Kalu was knowledgeable, creative and fixed what seemed to be unfixable. He went over and beyond in so many ways. Thank you to Kalu and the PGD team!

- Tammy

Precision Garage Door just completed a repair on our two car garage door and I’m extremely happy and satisfied with the work they did at a fair price. We had an “accident” on a Thursday eve when my wife was pulling into the garage and hit the remote control a few doors away from our home…….normally not a problem…….except I was backing out of the garage at the same time! CRUNCH! I called Precision at 7:00 PM and not only did someone answer they were able to schedule an appointment for the following morning! The technician Kalu was knowledgeable, professional and did excellent work. I would certainly recommend Kalu and Precision for all your garage door needs

- Paul T

I needed garage door repair on a home we recently moved into. I chose Precision due to their reviews. I was able to schedule same day. The technician was excellent and gave me all my options. I chose to replace the opener and some other things and he had everything on his truck to do it right then…no scheduling another appointment to come back and do it. This is a major plus! Precision is definitely the best company I have used for Garage Doors.

- Meredith Morris

Mark was very professional and conscientious. He was very thorough in his explanation of the proposal and scope of work and invited any questions. In addition, he performed the service in the time he estimated. Great service and a great representative for Precision. Thanks again!

- Colette Vanmatre

The technician was on time and solved our problems. He was both personable and professional. He discussed what the problems were and confirmed we wanted the repairs before he did it. I would recommend Precision to anyone with a garage door problem.

- Steve Oldenettel

Thank you so much for your prompt and professional service. Eric was fantastic!

- Tim Harrington

Eric M was personable as we talked with him, did a great job and was able to complete the job efficiently. He answered my questions and gave me what the options were for me to decide without pressure. I am please with the quality of the product and it should serve us well for many years. Thank you

- Stephen S

I needed Same-Day service on my garage door. Tony was able to come out within 2 hours and got my garage door back in service. Thank You.

- Karen Miner

We had a great experience with Precision Garage Door Service. Communication was excellent from start to finish. Eric M. was incredibly kind, professional, and knowledgeable. He showed up on time, introduced himself, diagnosed the problem, and was able to fix it within the estimated time frame. He took the time to explain everything clearly and made sure we understood what was going on and what our options were. Our doors are working perfectly! We highly recommend this company.

- Mrisa Sahai

Precision Door came out the next day and fixed our door quickly and efficiently which was just what I needed! Chase explained everything to me including a 7 year guarentee. Top notch service. Thanks so much!

- Laura Betzinger

Initially called with a sudden door failure to open. Service tech Joey, was fortunately able to come much earlier than scheduled. He quickly diagnosed broken springs as the cause and I also mentioned loud squealing from both doors that was only temporarily resolved with lubricant. His analysis of the damage, as well as failing parts, was very thorough. Was provided both repair & refurbishment options with no up sell pressure. I elected to have my 20+ year door mechanicals refurbished, along with the spring repair and they function as smoothly & quietly as I can ever recall. Long overdue! Great warranty & reasonable price for all the work I had completed, and done in only a few hours. Joey was polite & professional, and was very knowledgeable of and competent in his work. I highly recommend him & the company!

- Mike Dick

Drew and associate preformed exceptionally well on my repair. Excellent communication and knowledge base. I’d highly recommend. Bob

- Bob Dimirsky

Josh W. was very professional and helpful. As he examined our garage door, he kept us informed as to what he found, the cost. He took time to answer our questions so we could make an educated decision on how to proceed. We are very pleased with his work and how our door is now working.

- Karen Schneider

Brandon was our technician, and we were pleased with his attention to detail. He explained our problem with our garage door and let us know what it would take to solve our multiple issues. We had used Precision before and were pleased with that initial experience, so we called again. I also noticed several neighbors in the area were also using Precision, so that is "always" a good sign. Yes, we will use Precision Garage Door again if needed !

- H Dietz

A human actually answered my call and arranged a same day appointment to fix my garage door so I could get my vehicle out. Austin was the tech that did the work. He texted his arrival time and was right on time. He was very professional and fully explained his recommendation for repairs. He did an excellent job and my door now works better than it ever has! I highly recommend Precision Garage Door and especially Austin!!! Sincerely, JoeM

- Joe Marcum

Tony D. provided an outstanding experience from start to finish. He arrived the same day with clear, proactive communication, which immediately set the tone. He tackled a challenging issue with professionalism and determination, going above and beyond where others might not have. His willingness to go the extra mile to ensure everything was resolved the same day was truly impressive. I couldn’t be more satisfied and would highly recommend their services.

- Jason Wilson

Excellent

- Oscar Viegas

I have an 8½-year-old garage door and had never done any maintenance on it. Recently, it started making all kinds of noises—like Precision Garage Door says, “it was talking to me.” So I called this morning, and they were able to get me on the schedule the same afternoon. Eric, our technician, did a very thorough inspection of all the moving parts. The bearings, rod, and springs were clearly showing wear after all these years. He walked me through what needed to be done, provided a clear quote, and explained how the repairs would help ensure the door runs smoothly for years to come. The best part—he had all the necessary parts in his van and completed the work in about an hour and a half. While it ended up costing a bit more than I initially expected, it was work that needed to be done, and Eric did an excellent job. The difference is incredible—I can barely hear the door when it opens and closes now. I highly recommend Precision Garage Door, especially if you’re like me and have put off maintenance for a while.

- Mitch Tull

I had an amazing service experience with Precision. Teddy and Brandon came out to fix our door. They took the time to explain what was wrong with the door, and a safety concerns, and gave me multiple options to ensure that I had all of the information before making my final decision. I would highly recommend using Precision if you have any needs with your garage doors.

- Lacey Probst

Elliot did a good job to explain everything he is very professional

- Hsieh-chen Wang

You get what you pay for - and after my exceptionally timed visit from Elliot today, I feel like I got a good deal. Elliot was calling me with a 30 minute ETA just 2 hours after I called in needing a shattered spring replaced. He arrived promptly and was very friendly and knowledgeable. At the same time, he didn't stand around trying to upsell me or waste my time. Within an hour of pulling into my driveway, he had new springs on my overhead door, new rollers in, tracks realigned, everything cleaned and oiled, and the garage tidied up like he had never been there. This is my first time using precision, but definitely won't be my last. I'd be lucky to get Elliot back next time, the guy is top notch.

- James Morris