Precision Garage Door Service of Indianapolis

Zach came to repair our garage door today & we couldn’t have asked for a better experience. He was very knowledgeable explaining the problem and how he was going to fix it to us. We are very happy with our service!

- Suzanne Parsons

I called Precision Garage Door Serviice because of 2 loud sounds coming from my garage door opening and closing. Your ads are familiar to me and my neighbor used your company in early summer. I called your company and a very friendly staff member answered the phone and said she could have someone come TODAY between 4:00-7:00pm. It was NOT an emergency! Very knowledgeable and friendly. Vladimir called stating he would be here in 15-20 minutes. My house is only 4 years old. But. I noticed it only had 1 spring for a double door. Vladimir pointed out that it was an entry level quality door and bearings were very slight. He presented me with 4 options or even 5th to do nothing, but I would need your company within 1-2 years. I do not want a breakdown at a bad time and spending $2500 was not what I wanted, but it made sense and it was entirely my choice to rebuild with way better parts to last longer and avoid untimely problems. I liked the 7 year parts warranty except for the bottom seal. I will recommend your company to all my other neighbors who have the same simply builder’s grade garage doors, hardware, and openers. Vladimir is a good representative of your company and promotes your company to the highest level. The receptionist who answered my call and scheduled the service was excellent as well. I am a retired Dentist and good employees are the backbone of our success! Well Done!

- Thomas Ley

Dakota was so kind and really know the stuff

- Janice Reddick

Eric M the technician was helpful and did a great job. 5 star service for him. Thank you for getting here so quickly! Much appreciated.

- Marina McQueary

Work completed on a Saturday with a new board in the opener and door adjusted with all other parts checked in about an hour. Kevin is very good at his job.

- Rex Pitts

Elliot was our tech who went above and beyond with customer service. He saw a problem that we didn’t know we had and was able to replace the broken spring that visit. I will be recommending Precision and Elliot to all my friends and family.

- Lynette Irwin

I am: Robert Hackleman, Noblesville, : We Started with (1) Broken Spring, Door would Not raise over 1/2 way up. Called Last Evening after Work Hours, Answering Service picked-up and took all My Info. With IN LESS OF 24 hrs of the Spring Breaking, they were here as time Slot was said. The Repairman ( Chase ) did a Survey of the Damage and what needed done and gave Me the Costs. Met All My Expectation's. Solved all the Problems I had. Chase was SOOOO Very Professional and Awesomely Courteous. Chase was Very Clean Looking and Looked Very Professional and wore there Work Logo Clothes and Hat. Very very Mannerly Did the work as said, took about 1 1/2 hours to Complete - and was Completed on time. All Parts were on the Truck and He was very very knowledgeable and was very clear and concise of doing what He said He was going to do and possibly anticipated. 3 Years Warranty on Parts and Labor. ABSOLUTLY would have Precision and Him again !!!!! Thank You Very Much Chase - for Your Help and Your Undivided Attention to Detail and Clean Up. Everyone - Needs a ( Chase on Their Team ) !!!!!!!!!! Great Job Chase 100 % - Well Appreciated !!! Respectfully: Hack

- Robert Hackleman

Our experience with Precision Garage Door Service was outstanding and all of our expectations were met. Our technician, Ty, was extremely courteous, informative, and delivered a repair that solved our problem. Ty arrived within an hour of calling your helpline number. We chose Precision Garage Door Service due to the advertising we saw on TV and the reviews we read online. When we need to replace our garage door opener, we will certainly contact your business.

- Steve Miller

Kevin and Bryant came out today because the door quit opening. Both couldn’t have been nicer! They took the time to assess the problem and then offered me options to fix the problem. The thing I liked was they gave me options based on price so it was up to me to choose what I wanted to do and how much I wanted to spend. We actually upgraded the opener and had a clear idea of the cost before they did the work. Kevin and Bryant were very nice, helpful and professional. These are why I’m a repeat Precision customer!

- Brian Shera

They are very knowledgeable, they always look to service my doors as fast as possible.

- Rodrigo Arreloa

My first appointment was canceled 30 mins into the window of service (September 9) causing me to reorganize the second afternoon to get my garage repaired. For this I would have given a rating of 4 stars or below. However, Tyler did a great job. He was courteous and answered all my questions. Do, after thought, he’s the reason I gave 5 stars and not lower!!

- Claudia Earnest

The technicians were very friendly and knowledgeable. They diagnosed the problem with my opener and fixed the problem in a short time. I would recommend Precision garage door service to anyone who has any kind of garage door repairs needed. They truly are the best service in the Indianapolis area by far.

- Scott M Fairlie Sr

Thank you to Precision Garage Doors and my service technician Josh B. Words cannot describe how impressed I was with the service I received from Josh. He let me know when he was on his way and when he arrived he told me what was going wrong in minutes. Made recommendations on what he thought I should do to fix my issues. He then told me what he would do to make my doors operate smoothly and efficiently on top of replacing my broken parts. The before and after service was a night and day difference. He even showed me the parts that were broken through the process. I wish I would have taken a before and after video because I cannot believe the difference Josh made on my doors. They now move up and down smoothly, quietly, and efficiently. With the bedrooms up above the garage door this is a major upgrade. Thank you Josh for all your hard work and for taking the time to make the doors function the right way.

- Justin Eckerle

Clayton was an absolute pleasure to work with. Very polite and professional. I am completely happy with the work that he did. He clearly explained all my options and pricing. I will definitely use Precision Again should the need arise.

- Karen Groff

We’ve had 3 doors installed over the years with typically good service. We’ve consistently referred others. Unfortunately, a service call for minor repairs to one door cost more than all full door replacements combined. Stick with the smaller outfits. Would no longer recommend for any overhead door work.

- Zac Livesay

Tony at Precision Garage Door did an excellent job diagnosing the issue with my garage door sensors, which had stopped working. He thoroughly checked the entire garage door system rather than just addressing the immediate problem. Tony clearly explained what was causing the issue today, as well as potential concerns that could arise in the future. I appreciated that he gave me enough information to make the decision that was best for me, without pressure. He was knowledgeable, professional, and very helpful—and he was able to get my garage door system operational again the same day. I would definitely recommend Tony and Precision Garage Door.

- Michelle Gallaway

The service performed by Mike F was outstanding. I am never disappointed by the quality of service from Precision Door. Why anyone would choose any other overhead door company is beyond me!! Great job and and economical choice! Hat’s off to Mike!!

- Margaret Fierst

I was impressed. Web site was intuitive and easy to mavigate. Mike our service guy called before and texted a bio. He did a great job. He was curteous and attentive. I’ll call again if we ever need additional service. You guys are the real deal.

- James Meyer

Great job great tech

- Roger Hartman

Ty did a great job helping us out in a pinch! Prompt, friendly, and quick to solve our problem. Would highly recommend!

- Leslie White

We have used Precision 3 or 4 times and they always solve our problem and note things that may be aging or weak with the garage door opener. A few years ago they replaced the main spring that had broken and with one more use would have allowed the door to drop on the car. This time it was replacing a remote and setting up with a new car, plus replacing the sensors that had weakened and nearly broken off. They are always proactive, courteous, and inspire a lot of confidence in their services.

- Joyonline

Your technician, Dakota Tucker, arrived on time, and was a total professional. He is extremely knowledgeable about his craft, and he explained everything to me very clearly. Dakota was very considerate of my age (85 yrs. old), and cleaned up everything before he left. Thanks to his professionalism and personal courtesy, I will always call Precision Service for garage door care, and I will always ask them to send Dakota Tucker. He is the BEST!

- Jeannie Cooley

Dakota did a fantastic job communicating our options to fix our garage door issues. Everything was repaired professionally. Glad we chose Precision Door for our garage door repairs.

- Jerry Montag

Dakota was very professional, personable and did a great job explaining what needed to be done.

- Kim Cathcart

Eric exceeded my expectations. Will call precision for all my garage door needs!

- Steve Westlund

Two years ago I had Precision replace the springs and rollers on my two car garage door. Today I had them replace the spring and rollers on my single garage door. I made the appointment on line which was quick and easy.The technician called when he was on his way and arrived as promised. They are always great to do business with. The tech today named Kalu was professional, friendly and answered all my questions. He definitely represents the company well.

- Neil Solow

I had a 20 year old garage door motor that still worked but the belt broke on it. I scheduled (for convenience) through the online appts but when the tech Kalu asked how old it was (20 yrs) he told me they don’t have belts that fit that motor and the only option was a new motor. I hadn’t planned for that expense and I would have fixed it myself (Amazon belt). Kalu called the boss twice to earn my business. I felt upsold by no one calling me from the online scheduling service telling they didn’t have old belt parts. We ended up with a more than fair price of a totally new motor, belt and assembly with door pad and remotes. Thank you, I will be referring everyone I know to your business.

- Lynn Robinson

Brandon did a great job. He took the time to explain everything going on in great detail, and he was patient and informative about my options for repairing/replacing our garage door opener. He, along with anyone else I've encountered with Precision, is evidently very passionate about garage door systems and making customers happy and informed. I truly wish other service companies operated with the same amount of car as Precision.

- Alex Keim

Austin and Caleb did a great job and completed it in a very timely manner. They explained everything and provided great instructions.

- B E

Outstanding service!

- David Buffington